Sr Project Lead - Medical Imaging

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Sr Project Lead is responsible for the tactical oversight and performance of assigned Project Managers and associated studies in support of Sr. Manager, Project Management. The Operations Lead is responsible for demonstrating superior communication and project management skills when interfacing with Project Management, other departments within ICON, and externally with both Customers and Sites. The Operations Lead is also be responsible for training and mentoring new Project Managers in their assigned Project Management team and providing input to the management team on project placement for new Project Managers.  This person supports the Project Managers in KOMs, IM preparation, escalation issues, customer meetings and general activities. This position may help gather and evaluate project management metrics to identify areas of concern and work with the management in Project Management to develop plans to correct these areas.  The Operations Lead will monitor company policy and/or process changes and ensure that such changes are correctly adapted into the Project Management department.

Essential Responsibilities

• Maintaining a positive, results-oriented work environment by building partnerships, modeling teamwork, and communicating in an open, balanced, and objective manner

• Providing leadership and direction in assigned Project Management team including routine 1:1 meetings, study portfolio review risk assessments, tactical oversight of study execution and performance management support as requested by Sr. Manager, Project Management

• Cross-trained portfolio management support for both Imaging and Cardiac clinical trials 

• Working closely with Project Managers to provide oversight in study startup, timeline management, milestone delivery execution and risk mitigation

• Attending customer meetings, including but not limited to external Kick-Off Meetings and Investigator Meetings as proxy for a Project Manager

• Provide backup for Sr. Manager, Project Management as needed

• Acting as first line of escalation for managing customer expectations and issues with strong communication and organization skills, organizing and leading cross-functional internal support to drive escalation resolution

• Developing and implementing training programs for new Project Managers

• Training and on-boarding of new Project Managers per onboarding plans provided by Sr. Manager, Project Management

• Participate in the interview and candidate selection process

• Support monthly revenue and forecasting review for assigned Project Management team and associated studies

• Supporting with metrics gathering and reviewing, as required

• Identifying the need for new or more efficient processes within Project Management and driving the implementation and standardization

• Working with Project Managers to establish new workflows, work instructions, and processes 

• Working with and acting on cross functional teams to develop and implement company processes and/or workflows

• Participating in sponsor facing meetings with Business Development to present on operational capabilities, bid defenses and governance level meetings

• Participate, as requested by Regulatory Affairs, in customer audits of ICON

• May carry an active, reduced project load 

Education and Experience Requirements

• Education: Minimum Bachelor’s Degree (preference in Life Sciences or similar) or equivalent education/work experience 

• Relevant Work Experience:  

• Minimum 5 years of Project Management / Planning / Managerial experience. 

• Minimum 5 years’ experience managing aspects of clinical trials required

• Licenses/Certifications:   PMP Certification preferred

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply