Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We are pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With five currently marketed medicines for serious diseases and an expansive late-stage pipeline, we continue to build upon our groundbreaking innovations in science and technology to provide greater value to patients; and we are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know our success is a direct result of the exceptional talent and dedication of our employees.

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money, and energy into making our onsite and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.

We are building on our rich history, and believe our greatest achievements are ahead of us. We invite you to apply and join us if you’re passionate about the opportunity to have meaningful impact on patients in need, our employees, and our organization. Experience and contribute to our unique culture while you develop and expand your career!

TEMPORARY ASSOCIATE DIRECTOR, MEDICAL INFORMATION

Summary

The Associate Director, Medical Information (Temporary position, up to 1 year contract with possibility of extension) will report to the Director, Head of Medical Information and be a critical component of the team at Ionis. This individual will provide integral Medical Information support to the cross functional team. This position is responsible for the provision of accurate, timely, and relevant medical information in response to inquiries from healthcare providers, healthcare organizations, patients, and caregivers. This position will also support congress booth activities, and other Medical Affairs initiatives including support for the clinical trial call center and Ionis Expanded Access Program. The candidate will have a solid clinical, scientific, and pharmaceutical industry background as well as a deep understanding of Medical Information principles, guidelines, and industry standards. This temporary role will be based remotely with occasional work expected from our Carlsbad, CA or Boston, MA offices, as well as travel to support medical congresses.

Responsibilities

• Serve as an active member of the Therapeutic Area Core Medical team, providing relevant Medical Information metrics and insights to inform overall strategy as well as ensuring Medical Information activities are aligned with medical plans as appropriate.
• Create, proactively update, and facilitate the review of Medical Information content (standard response letters, custom responses, and FAQs) for the assigned Therapeutic Area assuring quality data, scientific rigor, and appropriate level of compassion.
• Collaborate with call center staff to handle inquiries for the assigned Therapeutic Area, ensuring responses are timely, accurate, fair-balanced, evidence-based and in alignment with applicable guidelines, regulations, and company policies.
• Manage call center inquiry escalations to ensure appropriate responses are provided in a timely manner.
• Provide Medical Information support as needed to multi-functional teams (Medical Affairs, Field Medical, Scientific Communications, Clinical Development and Operations, Commercial, Patient Advocacy, etc).
• Develop and maintain an in-depth understanding of product knowledge in the assigned Therapeutic Area, labeling, associated disease states, relevant scientific and medical literature, treatment guidelines, and competitive landscape.
• Critically evaluate literature, interpret complex data, write effectively, and clearly communicate recommendations.
• Provide Medical Information support at top-tier medical and scientific congresses including staffing the Medical Information Booth as well as congress planning support for the assigned Therapeutic Area.
• Develop responses to questions regarding expanded access from patients, caregivers, and physicians, as well as support planning, development, and operations of expanded access programs.
• Support the clinical trial call center inquiry handling processes and workflows to address questions from healthcare providers, healthcare organizations, patients, caregivers, and other external parties efficiently and compliantly.
• With guidance from Clinical Operations and in collaboration with the clinical trial call center vendor, generate, proactively update, and facilitate the review of content (e.g., email and phone scripts).
• Provide support for other critical Medical Information projects as needed.
  
  

Requirements

• Clinical advanced degree: PharmD, PhD, NP, PA, RN, MPH with 5+ years’ progressive experience in the biopharmaceutical/pharmaceutical industry
• 3+ years of direct experience in Medical Information
• Proven ability to work in cross functional collaboration with call centers, external agencies, and internal colleagues from various departments (Medical Affairs, Commercial, Patient Advocacy, Clinical, Legal, Regulatory, Safety/Pharmacovigilance, etc.)
• Exhibits advanced knowledge of Medical Information work and processes, and the applicable industry guidance and regulations
• Proficiency in medical writing and medical content creation; able to correctly understand, interpret, and accurately communicate scientific data
• Excellent interpersonal, analytical, and communications skills with flawless attention to detail
• Strong computer skills, with proficiency in various technology platforms such as Medical Information inquiry management systems, cloud-based content management systems (e.g., SharePoint, Veeva), literature search engines (e.g., PubMed, RightFind) and the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)
• Demonstrated strong verbal, written, and presentation skills
• Able to travel and attend conferences to represent Ionis Medical Information (~15% travel)
  
  

For more information about Ionis and to apply for this position, please visit our website, http://www.ionis.com. Reference Requisition #TEMP003501

The hourly pay scale for this position is $71.03/hour to $95.28/hour

NO PHONE CALLS PLEASE. PRINCIPALS ONLY.

Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.