Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us.

About the Role:

Join Agilent’s Sales Organization as a Field Application Scientist (m/f/d), where you will play a crucial role in enhancing the customer experience through scientific and application-focused engagement. You will work directly in customer laboratories, providing both pre-sale and post-sale support.

Pre-Sale Support:

• Qualify scientific applications and provide technical insights to sales representatives for proposals and project documentation.

• Conduct technical presentations and product demonstrations, showcasing Agilent’s innovative products and services.

Post-Sale Support:

• Manage product installations and deliver onboarding and ongoing training in customer labs.

• Consult with customers on successfully using Agilent products to achieve their research goals.

• Collaborate with vendors, the sales team, and internal partners to deliver optimal system solutions tailored to customer needs.

• Ensure product applications function according to specifications and assist in the support strategy for clients.

• Provide follow-up support by sharing technical information with Agilent’s sales, customer service, and support teams, as well as conveying customer feedback to management, RD, Marketing, and Sales.

• Represent Agilent at regional vendor shows, contribute to webinars/seminars, and engage in scientific blogging and poster presentations.

• Master’s or PhD in Cell Biology, Biochemistry, or a related biological science, or equivalent experience.

• Post-graduate certification and/or licensure may be required.

• A minimum of 4+ years of relevant experience.

Preferred Experience:

• Hands-on expertise with Seahorse XF technology and/or RTCA impedance.

• Proficiency in cell culture.

• Previous experience in providing technical support to customers.

• Strong interpersonal and customer service skills.

Additional Information:

• Willingness to travel approximately 75% of the time