Global
Posted: Jul 18, 2024
RemoteFull-time
Monthly: $2000 - $6000/mo
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Skills Required
Life Sciences
Proficient
Technical Review
Proficient
Scientific Data Analysis
Proficient
Scientific Project Management
Proficient
Genetics
beginner
Human Genetics
beginner
Genetic Engineering
beginner
Molecular Genetics
beginner
Molecular Biology
beginner
Cell Biology
beginner
NGS
beginner
Next Generation Sequencing
beginner
Technical Assistance
beginner
Scientific Research
beginner
Biological Data
beginner
Data Visualization
beginner
Data Analysis
beginner
DNA Sequence Data Analysis
beginner
Nice To Have skills
Job Description

Role: Technical Applications Scientist (UK, Denmark or Germany)

Full-time, Remote and flexible

Oxford Nanopore

Job source/application links

https://ejnh.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1059

JOB DESCRIPTION

We are looking for a highly motivated and driven individual to join the Technical Services team, as a Technical Applications Scientist. Based in Denmark, Germany or the UK. This role will suit someone with a strong dedication to customer service and satisfaction.

The Details...

This exciting and challenging role involves working within a cross-functional team to provide high-quality technical expertise, training and representation for ONT products. You will work to strengthen the company’s relationship with scientists to ensure the application of our products to their research.

You will assist customers in experimental design, product installation, use of wet and dry lab products, data analysis, and workflow implementation and validation, in collaboration with other internal teams!

Duties include, but are not limited to....

  • Providing front-line applications support to customers on all aspects of the nanopore sequencing workflow for example, sample prep and sequencing

  • Providing high quality technical expertise to customers

  • Troubleshooting, learning and implementing new methods of identifying customer problems, uncovering their needs and suggesting working solutions based on our products

  • Coordinating and delivering training

  • Working with the regional Field Applications teams to provide support to strategic customer accounts

  • Supporting the onboarding, certification and maintenance of Service Provider Accounts

  • Recording and documenting all relevant information from customers and prospective customers into the CRM

  • Onboarding and Mentoring junior Technical Support Scientists

  • Attending conferences and Nanopore Days (up to 40% travel will be required)

We'll expect you to have....

An MSc or PhD degree in Life Sciences.

A background of lab experience with knowledge and understanding of genetics, molecular biology, cell biology and related fields. In addition, theoretical knowledge and experience of novel experimental design, sample preparation methodologies, data analysis and biological phenomena interpretation.

We would be looking for knowledge and experience on NGS platforms along with experience in presenting, teaching or training other scientists!

You should have fluency in a European language, as well as English, preferably capability in languages such as German, Polish, Danish, Norwegian or Swedish

We expect technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge. Proficiency with data visualisation and analysis techniques is desirable but not essential!

You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be a excellent troubleshooter and able to manage different priorities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-EC1 #LI-REMOTE

ABOUT US

Oxford Nanopore’s goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology enabling the real-time, high-performance, accessible and scalable analysis of DNA and RNA. The technology is used in more than 100 countries to understand the biology of humans and diseases, plants, animals, bacteria, viruses and whole environments.

Oxford Nanopore was founded in 2005 as a spin-out from the University of Oxford and now employs around 650 employees around the world.


* This job has been sourced from external websites, job boards, and company career pages. The job source/application links are provided above. Some job data e.g. expertise level of skills, budget/pay rate, and hrs per month/week are estimates of Lifelancer Job Helper and are provided to help freelancers to find relevant opportunities.

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Additional Info
Min. Experience
-
Job Location Type
Remote
Job Type
Full-time
Predicted Seniority Level
-
Job Duration
12 months+
Language(s)
English,Danish,German,Norwegian,Swedish
Est. Budget/Pay Rate
Monthly $2000 - $6000
Est. hrs/mo
160 hrs
Optimal Job Start
Flexible
Job Industry
-
Job Function
-
Employer
-
Preferred Applicant Countries
Global
Job Ref
J224AF3110E6E