Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 33,000 clinical trials and 10 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.

About the Team:

Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Your Mission:

Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

• Gain experience in Medidata systems and processes, with the aim to gain working knowledge of Patient Cloud products
• Complete standard project tasks with mentor/project team support for problem solving
• Support Patient Cloud Project Consultants on assigned studies with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Support the Patient Cloud Project Consultants in their project delivery needs, including but not limited to the creation and maintenance of accurate and current study documentation
• Support the Patient Cloud Project Consultants in the management of client expectations
• Support the Patient Cloud Project Consultants by helping monitor project scope, timelines, issues & risks for a variety of projects
• Support the Patient Cloud Project Consultants by capturing minutes/action items during client and internal status meetings
• Support lessons learned meetings internally and externally including application of continuous improvement
• Support internal initiatives/task teams tied to team goals
• Contribute to mentoring new staff at same level
• Serve as primary point of contact and lead end to end processes for simple complexity projects as needed and as experience allows
• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs
  
  

Your Competencies:

• Basic understanding of clinical research (pharma, device and/or biotech sectors) and a good understanding of Clinical Research SaaS technology
• Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred
• Able to demonstrate good verbal/written communication and organizational skills
• Experience in a client facing role and able to demonstrate a customer first attitude through work would be ideal
• Exhibit time management skills combined with strong collaboration and team-building awareness
• Some experience in managing project timelines and risk assessment would be advantageous
• Able to support project teams, promote unity and teamwork
• Self motivated and able to assume responsibility in a professional manner
• Has working knowledge of all relevant Medidata internal systems
• Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace
• Is able to clearly demonstrate presentation and soft skills
• Travel expectations 10% - 20%, national / international
• Valid driver's license required
  
  

Your Education & Experience:

• 4-year college degree or equivalent (analytic discipline a plus) preferred
• 3 years relevant experience in clinical/biomedical and/ or software development environment preferred
  
  

As with all roles, Medidata sets ranges based on a number of factors inclduing function, level, candidate expertise and experience, and geographic location.

• The salary range for positions that will be physically based in the California Bay Area is 69,750 - 93,000.
• The salary range for positions that will be physically based in the NYC Metro Area is 66,000 - 88,000 .
• The salary range for positions that will be physically based in the Boston Metro Area is 65,250 - 87,000.
• The salary range for positions that will be physically based in Texas or Ohio is 58,500 - 78,000.
• The salary range for positions that will be physically based in all other locations within the United States is 59,250 - 83,036
  
  

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Diversity

As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.