Job Description
The HSP should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, strategic business development, account management skills and in-depth customer engagement expertise in both virtual and in-person settings; utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills; be adept in the operation of digital and virtual tools/multi-platforms skills. Effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.
How You Will Achieve It
Drive sales in assigned territory to maximize approved business objectives
Engages with customers both face to face and virtually (when applicable)
Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable
Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.)
Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives
Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)
Qualifications
Must-Have
Bachelor’s Degree
Minimum 2 years’ experience in one or more of the following:
Professional Sales or Promotional Activity
Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management
Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)
Educator (e.g., Teacher, Principal)
Full time Military experience
Must live within 25 miles of the border of the territory
Valid US driver’s license and a driving record in compliance with company standards
Nice-To-Have
1 year of pharmaceutical, biotech, medical sales and/or medical related marketing
Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability
Experience with Vaccines therapeutic area and products
Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
Reside within the territory boundaries