• 3-5 years of total experience in the IT industry.

• 1-3 years of legal experience preferred.

• Bachelor’s degree (include BCA holders as well)/Diploma Degree in Computer Science or Information Technology.

• Hands-on experience with Windows OS and Microsoft Office applications/software.

• Some experience in any one of the programming languages would be helpful.

• Some experience in .Net/Dot Net. would be helpful.

• Hands-on experience of SQL would be helpful.

• Constructing SQL queries to interact with the database.

• Strong Analytical skills to interpret the data from an existing dataset.

• Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory.

• Hands-on experience in application support/software support/desktop support.

• Basic knowledge of Linux

• Ability to perform remote troubleshooting and provide clear instructions.

• Excellent problem-solving and multitasking skills.

• Customer-oriented attitude.

• Guide users with simple, step-by-step instructions

• Excellent communication skills both verbal and written (English).

• Strong experience is handling global clients.

• Open to work in all global shifts.

• Understanding of legal process is preferred.

• Experience working with legal software is preferred.

• Knowledge of case management software.

• Strong attention to detail

• Experience handling client data

• Experience reviewing and processing legal documents.

• Think out of the box to resolve complex issues.

• Adapt quickly to new situations.

• Learn new things quickly.

• Excellent Organizational skills