SCHEDULE: 4 ten-hour shifts weekly (including one weekend day), occasional on-call and travel.

About The Role

As a Clinical Pharmacist on our PBM Clinical Operations team, you'll deliver on our "pharmacist in the family" approach by providing personalized guidance to members through phone, email, and chat. This role is crucial in helping clients manage pharmacy spend while making medications more affordable and accessible.

What You’ll Do

• Provide concierge-level medication and disease state management support to members via phone, email, and chat.
• Conduct drug utilization reviews and comprehensive medication reviews
• Collaborate with providers on medication therapy recommendations and formulary compliance
• Contribute to Pharmacy & Therapeutics processes and clinical policy development
• Support prior authorization reviews
• Partner with Navigation team for holistic member support
• Participate in developing scalable clinical pharmacy operations
• Ensure regulatory compliance
  
  

Who You Are

• Pharmacy degree (PharmD preferred)
• Fluent in Spanish and English (verbal and written)
• 3+ years experience in PBM, retail pharmacy, health plan, or medication therapy management
• Active pharmacy license in state of residence (multiple state licenses preferred)
• Located in Pacific or Mountain time zone
• Empathetic and detail-oriented
• Strong clinical and problem-solving skills
• Excellent communication and project management abilities
• Adaptable and innovative mindset
• Customer service-oriented
  
  

Extra Credit

• Managed Care or pharmacy residency
• Multi-state pharmacy licenses or willingness to obtain them
  
  

BASE SALARY: $120-$125K

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at .

About Rightway

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

How We Live Our Values To Our Teammates

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members who will:

• We are human first
  
  

Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

• We redefine what is possible
  
  

We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

• We debate then commit
  
  

We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

• We cultivate grit
  
  

Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

• We seek to delight
  
  

Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.